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Webinars Webinar: How to Implement a Content Quality Strategy

Content Quality Strategy

How to Implement a Content Quality Strategy with HyperSTE

Content Quality plays a pivotal role in technical information for several reasons:

  1. Ensures Accuracy: High-quality technical content helps ensure that users receive accurate information when using products or services
  2. Standardizes Procedures: It aids in standardizing operating procedures and policies, which is crucial for consistency and compliance.
  3. Streamlines Development: Quality content provides developers with clear details on what has been built, which streamlines the development process.
  4. Facilitates User Adoption: Clear and straightforward instructions in technical documents can speed up user adoption by making it easier for users to understand and use a product or service.
  5. Reduces Support Costs: Well-crafted technical content can reduce customer support costs by enabling both support agents and customers to find information quickly and efficiently.
  6. Maintains Data Integrity: In the context of technical metadata, quality content is essential for effective data validation and verification, ensuring the integrity of data.

 

During this 30-minute webinar Berry Braster, Technology Director at Etteplan will discuss the necessary steps in a Content Quality Strategy, and also introduce you to the brand new version 10 of HyperSTE, our Content Quality Platform that has been in use by the industry for over 2 decades.